North Carolina AI Pilot Program Designed to Improve Government Services

The state of North Carolina has partnered with OpenAI to launch a pilot program using artificial intelligence in hopes of improving government services for the people of North Carolina.

North Carolina State Treasurer Brad Briner and OpenAI, a San Francisco-based AI research organization, announced the partnership in a March 27 statement sharing details of the pilot.

During the 12-week program, Briner’s Department of State Treasurer (DST) and OpenAI “will explore ways to safely and responsibly use ChatGPT in combination with publicly available data to increase operational efficiency and enhance public service delivery to North Carolina’s residents.”

According to the statement from Briner’s office, DST and OpenAI will be exploring several use cases to deploy AI effectively, including the ability to identify businesses with unclaimed property and analyzing local government public financial data. In addition, employees will receive support and guidance on how they should use AI tools as they explore other potential use cases. The Department of State Treasurer will share learnings and results of the pilot program when it concludes.

“Innovation, particularly around data and technology, will allow our department to deliver better results for North Carolina,” said Briner, in a statement. “I am grateful to our friends at OpenAI for partnering with us on this new endeavor, and I am excited to explore the possibilities ahead.”