Training & LMS (Sr. Human Resources Analyst)

Job Description

This position in the Human Resources Department is responsible for administering, coordinating, and implementing the City’s learning and development programs, to include overseeing the online Learning Management System (LMS) and content, instructor-led courses through external partners/universities, programming recommendation and curriculum, new employee orientation, and related support functions. Reports to the Director or Deputy Director of Human Resources.

The preferred starting hiring amount will be between $75,286.10 – $94,307.20 Annually. Starting offer is based on applicable education, experience, and internal equity. This full-time, exempt, position offers a comprehensive benefits package, including 13 paid holidays plus one floating holiday, vacation and sick leave, health insurance with employer contribution, employer-paid life insurance, gym membership reimbursement, tuition assistance, and professional development opportunities. This position is also eligible for the following retirement benefits:

• Choice of retirement plan:
  • Defined Benefit Pension Plan: Provides a monthly benefit upon retirement, calculated using a defined formula based on earnings history, years of service, and age. The plan includes a 5-year vesting period and requires an employee contribution of 5% of salary.
  • Defined Contribution 401a Plan: Employer makes fixed contributions to an individual account, which are invested, and returns are credited to the account. The account balance is used to provide retirement benefits. Vesting occurs at 33% after one year, 67% after two years, and 100% after three years of service. No salary contribution is required.
• Voluntary 457 Deferred Compensation Plan
• Eligibility to purchase prior service credit under the Defined Benefit Plan

The City of Charlottesville manages its own retirement system and does not participate in VRS; however, a Portability Agreement is available for eligible employees. For additional details, please visit the City’s Employee Benefits webpage.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations will be considered to enable individuals with disabilities to perform the essential functions. The essential functions of the job are not limited to those listed in the job description.  The City retains the discretion to add to or change the duties of the position at any time.

• Serves as the administrator and main point of contact for the City’s online Learning Management System (LMS).
• Conducts, delivers, and coordinates New Employee Orientation, providing overview on city policies, procedures, benefits, and other information necessary for newly hired employees.
• Develops, coordinates, conducts, and/or leads workshops, presentations, training programs, and related learning activities. Recommends, develops, reviews, implements, and communicates learning programs and activities aligned with organizational development goals, including internally developed training programs.
• Working with City and departmental leadership, evaluates training needs and develops programs that address identified needs and organization-wide or department specific goals and objectives.
• Ensures department specific trainings are imported into online learning management system and kept up to date.
• Coordinates, reviews, and/or supports instructor-led programs and materials, including working with vendors, colleges, and universities, to develop training programs which promote organizational effectiveness.
• Coordinates and develops training calendars, schedules and course curriculums; develops and maintains training manuals, reference library, training technology and other educational materials.
• Conducts various employee surveys; conducts follow-up communication with participants and management to evaluate transfer of learnings to the workplace; and designs methods to evaluate effectiveness of programs.
• Maintains knowledge of available online course catalog, and participates in vendor enhancements, testing, and implementation.
• Provides technical assistance, guidance, and training to end-user on the city’s online learning management system.
• Maintains oversight of the learning management system, including data integrity, maintenance, tracking, analysis, and reporting.
• When directed, prepares RFPs, procures and administers vendor products and manages contracts.
• Researches best practices in training and development, employee engagement, and keeps up to date on new and innovative techniques and training programs.
• Effectively monitors program budget and expenditures; makes recommendations for budget preparation/allocation.
• Responsible for appropriate use and maintenance of City equipment, tools and other resources, including work time.
• Regular and reliable attendance.